What is a DSA?

The Direct Service Agency (DSA), also referred to as Agency Option, provides service delivery of all the CLASS services and CFC provider-managed services as identified on the individual plan if care (IPC).

The DSA is responsible for:

  • Implementing and delivering the services that are identified on the Individual Service Plan
  • Participating as a member of the Interdisciplinary Team
  • Recruit, Select, credential, set wages/benefits, schedule and manage payroll and employment records for your attendants and substitutes, with input from you about your needs.
  • Once adaptive aids (AA) or minor home modifications (MHM) are authorized, assure that the items are provided, and verify satisfaction with the AA or MHM.
  • Report any changes to the case manager and the participant’s physician if appropriate.
  • Coordinate with the CMA and other service providers as necessary to ensure IPP-A and IPC revisions are initiated.
  • Develops a PAS/Habilitation Plan -CLASS/DBMD/CFC for individuals receiving CFC PAS/HAB services
  • Complete enrollment and annual eligibility documents
  • Participate in developing an IPC that addresses all of the individual’s needs that will be met through the provision of CLASS or CFC services;
  • Participate in developing the IPP-A using person-centered planning processes for each individual.

What is the Consumer Directed Services (CDS) Option