What is a CMA?
A case management agency (CMA) is an independent provider agency that delivers only case management services. Case Management Agency (CMA) assists the recipient with coordination CLASS program services.
When your name reaches the top of the CLASS interest list, the CLASS enrollment process will be initiated by Texas Health and Human Service Commission (HHSC) to start the eligibility process and become a recipient of the CLASS program.
At this time the enrollee or their Legal Authorized Representative (LAR) will select a Case Management Agency (CMA) and a Direct Service Agency (DSA).
After selecting your designated Case Management Agency, a representative from your CMA will contact you to start the enrollment process and assigned a designated case manager.
The Case Managers are the focal point for service planning, coordination and monitoring program services listed on the care plans.
The Case Managers responsibilities includes but not limited to:
- Convening the service planning team (SPT) to develop the service plan
- Monitor and make revisions to service plans
- Assist in identifying appropriate community resources
- Assist with advocacy
- Assure services are aligned with the goals and needs of the participant
- Case management also assists in locating any other services, regardless of the funding source, that might benefit the individual.
- Crisis intervention
- Safeguarding individual rights